Providing Water to the Community
SHAWSA is responsible for two systems that bring clean water into homes and safely take sewage out:
The SHAWSA Water Filtration Plant, located 60 Water Street, is committed to providing the safest possible drinking water to our customers. This plant supplies water to nearly 11,650 customers located in these areas. The water comes from Lake Michigan, a surface water source, through an intake pipe located about a mile offshore. The lake water is treated, settled, filtered and disinfected as it goes through the Plant.
The SHAWSA Wastewater Treatment plant, located a 625 Dunkley, collects, filters and treats sewer from approximately 101 miles of sewer mains and 31 lift stations.
SHAWSA Water and Sewer Department are responsible for maintaining 109 miles of water main and 101 miles sewer lines. The SHAWSA service area covers more than 60 miles.
Rates and Fees
The Authority annually sets rates and fees
Water bills are distributed monthly. Any questions relating to your bill should be directed to Customer Service using the contact form at the bottom of this page.
You have a number of responsibilities as a property owner. Please take the time to review these documents to better understand what you need to know.
The SHAWSA Board meets the last Monday of every month. Board meetings are held at the Public Works building located at 1199 8th Ave in South Haven.
A Reliable Source
SHAWSA departments collaborate to develop, implement and maintain infrastructure that maintains the high level of service our customers rely on. We also work with regulatory bodies, including the Michigan Department of Environment, Great Lakes and Energy (EGLE, formerly MDEQ) to ensure our water system is regularly tested.